Assessment Kit-ICT30524 Certificate III in Telecommunications Technology Learner Guide policies and procedures HLTWHS003 Maintain

policies and procedures HLTWHS003 Maintain work health and safety Elective Units HLTADM008 Administer and coordinate Telehealth services HLTADM011 Manage health billing and accounting system CHCPRP003 Reflect on and improve own professional practice BSBOPS504 Manage business risk BSBPEF402 Develop personal work priorities BSBSTR401 Promote innovation in team environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

personal effects and items to maintain security CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security CPPSEC2111 Apply security procedures to manage intoxicated persons CPPSEC2112 Apply security procedures to remove persons from premises CPPSEC2113 Escort and protect persons and valuables HLTAID011 Provide first aid If you require RPL Kits with comprehensive benchmarking

Units of competency AURTTL105 Diagnose and repair LNG fuel systems AURTTL104 Inspect and service LNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPRC402 Negotiate contracts FNSORG501 Develop and manage a budget BSBWRT411 Write complex documents BSBPEF501 Manage personal and professional development BSBOPS504 Manage business risk CUAFIM511 Source funding for projects BSBTWK401 Build and maintain business relationships If you require RPL Kits with comprehensive benchmarking

Assessment Kit-ICT30524 Certificate III in Telecommunications Technology Learner Guide policies and procedures HLTWHS003 MaintainOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of