Self-Study Guide-RIIRIS601E Establish and maintain risk management systems New Arrival aggressive or abusive customers SIRCIND002

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

Units of competency SITXFIN004 Prepare and monitor budgets BSBFRA402 Establish a franchise SITXHRM006 Monitor staff performance SITXFIN006 Manage revenue SITXWHS004 Establish and maintain a work health and safety system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Editable Files - Provided in Microsoft Word for easy RTO customisation

Core Units AURTTA121 Diagnose complex system faults Elective Units AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETU007 Overhaul air conditioning and HVAC system compressors AURHTB003 Overhaul hydraulic and air over hydraulic braking system components AURHTD104 Carry out heavy vehicle wheel alignment operations AURLTB001 Overhaul light vehicle braking system components AURLTD106 Carry out light vehicle wheel alignment operations AURMTA007 Conduct non-destructive testing AURMTE101 Test engines using a dynamometer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-RIIRIS601E Establish and maintain risk management systems New Arrival aggressive or abusive customers SIRCIND002Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the