SCORM Compliant Package-AMPR104 Prepare minced meat and minced meat products RTO Forms Units of competency SIRXECM003 Design

Units of competency SIRXECM003 Design an ecommerce site SIRXMKT007 Develop a digital marketing plan SIRXMKT006 Develop a social media strategy SIRXCEG007 Develop online customer service standards SIRXSTR001 Develop an ecommerce strategy If you require RPL Kits with comprehensive benchmarking

Units of competency HLTPOP026 Monitor and maintain sewage or effluent systems HLTPOP027 Monitor and maintain water supply HLTPOP025 Provide basic repairs and maintenance to health hardware and fixtures If you require RPL Kits with comprehensive benchmarking

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

and continuous improvement in learner engagement

SCORM Compliant Package-AMPR104 Prepare minced meat and minced meat products RTO Forms Units of competency SIRXECM003 Design* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.