aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking
codes and specifications UEECO0012 Participate in voice and data communications work and competency development activities UEEDV0004 Install and connect data and voice communication equipment UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0006 Install and modify optical fibre performance data communication cabling UEEDV0008 Install
Units of competency AHCGRI402 Construct vertical gardens and green facades AHCLSC301 Set out site for construction works CPCCOM2001 Read and interpret plans and specifications AHCGRI401 Construct roof gardens AHCSOL305 Prepare growing media AHCWHS301 Contribute to work health and safety processes AHCPGD402 Plan a plant establishment program RIIWHS204E Work safely at heights * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents If you require RPL Kits with comprehensive benchmarking
Units of competency RIIBLA305D Conduct secondary blasting RIIBLA302D Conduct shotfiring operations in underground coal mines RIIBLA205D Store
Vocational Placement Kit-AMPX214 Package meat and smallgoods product for retail sale Certificate II aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.